Product Repair Service Policy

Easy Performance Products provides factory service work for products manufactured. For out of warranty service work, Easy Performance Products requires a minimum $25.00 ($26.06 via PayPal) diagnostic charge on all electronics. If the repair cost exceeds the $25.00, Easy Performance Products will notify the customer of the repair costs and wait 10 business days for a decision to have the unit repaired or shipped back. The minimum service charge will be applied to the final repair costs if the customer wishes to have the unit repaired.

The customer is responsible for return shipping costs and will be included in the service quote details. Easy Performance Products accept payments via money orders, credit card or PayPal to our account at support$a$t$easyperformance$d$o$t$com. When using PayPal, the customer is responsible for including funds to cover all PayPal fees incurred from using that payment method. If a customer does not know how to perform this calculation, please contact Easy Performance Products for payment total. As with all of our warranty and service repairs, they come with a 1 year factory warranty limited to the parts, labor and specific repair work performed.

To submit any service repair requests on any Easy Performance Products, please download our Service Repair Form available on our website, fill out this form and send it in along with your item to the address provided in the form.

Easy Performance Service Repair Request Form