All products purchased directly from Easy Performance Products (EPP), with the exception of special orders and custom parts, may be returned for partial credit of the purchase price up to 30 days from date on invoice. All returns are subject to a 20% restocking fee. All returned goods must have a Return Goods Authorization (RGA) number prior to sending back to our facility. An RGA number can be obtained from EPP by either calling our contact phone number or e-mailing us at our contact e-mail address.
Shipping charges, return shipping charges and all handling fees are not refundable. All goods returned must be unused, unmolested and in original packaging. Any returned goods that show reasonable evidence of being installed, used in any manner, subject to improper handling, packaging, or shipping by the customer will not be eligible for refund. No returns will be accepted after 30 days of invoice.
All EPP purchase returns must be shipped to:
Easy Performance Products, LLC
RGA Number: Assigned RGA Number
3514 Roger B. Chaffee SE